How We Train and Support Our Rosie Nightingale Carers

At Rosie Nightingale Homecare Services, we believe that exceptional care starts with exceptional carers.

Families across Bolton, Westhoughton, and Horwich trust us not just because of our services but because of the people behind them. That’s why we invest heavily in training, supporting, and empowering every member of our team.

Whether it’s assisting with personal care, dementia support, or simply providing companionship, our carers are compassionate, competent, and always ready to go the extra mile.

Here’s how we make that happen.

1. Rigorous Initial Training

Before starting any care visits, each Rosie Nightingale carer undergoes comprehensive induction training designed to meet (and exceed) CQC requirements.

Our training covers:

• Personal care techniques
• Dementia and Alzheimer’s support
• Safeguarding and adult protection
• Medication management
• Infection control and hygiene
• Communication and empathy skills
  
  

Training is interactive, scenario-based, and designed to build both confidence and compassion.

2. Enhanced DBS Checks & Vetting

Safety is our top priority. All staff are:

• Enhanced DBS-checked
• Interviewed in-depth and reference-verified
• Chosen for their character and integrity, not just experience
  
  

Only those who demonstrate genuine empathy, reliability, and professionalism make it onto the team.

3. Ongoing Development & Refresher Training

Training doesn’t stop after onboarding. We provide regular refresher courses and ongoing professional development to keep our carers updated with best practices and any changes in health and social care standards.

We also encourage staff to pursue additional training in areas such as:

• Mental health awareness
• Palliative care
• Parkinson’s and mobility support
• Nutrition and meal preparation
  
  

4. Supervision, Support & Mentorship

Each carer is supported by a dedicated Care Manager who:

• Offers ongoing one-to-one guidance
• Conducts regular supervision and performance reviews
• Supports carers emotionally and practically in the field
  
  

Our open-door policy ensures carers always have someone to turn to because support shouldn’t stop in the classroom.

5. A Culture of Compassion and Respect

We foster a team culture where carers feel valued, respected, and proud of their work. Happy carers mean better care and our low turnover rate reflects just how much our team members love what they do.

When carers feel supported, clients feel cared for. It's that simple.

Why It Matters to You

As a client or family member, you deserve to know who’s entering your home. At Rosie Nightingale:

✅ Every carer is fully trained and DBS-checked
✅ Every visit is backed by professional standards
✅ Every client is treated like family

Choose Quality Care with a Team You Can Trust

If you’re exploring homecare in Bolton, Westhoughton, or Horwich, let’s talk about how our team can support your loved one with compassion, skill, and consistency.

📧 Email: support@rosienightingale.co.uk
📞 Call: 01204 974085
📍 Visit Us: Highfield House, 185 Chorley New Rd, Bolton BL1 4QZ
🌐 Website: www.rosienightingale.co.uk

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