Choosing a homecare provider is one of the most important decisions a family can make. It’s not just about finding practical support — it’s about ensuring your loved one receives care that is safe, compassionate, and truly tailored to their needs.

At Rosie Nightingale Homecare Services (RNHS Ltd), we know that trust is the foundation of good care. To help you make the best choice, here are the essential questions every family should ask before selecting a homecare provider in Bolton, Westhoughton, or Horwich.

❓ 1. Are You CQC Registered?

In the UK, all homecare providers must be registered with the Care Quality Commission (CQC). This means they are legally required to meet high standards of safety, quality, and professionalism.

👉 Always ask to see the provider’s CQC inspection report. Look for “Good” or “Outstanding” ratings, and pay attention to details around staff training, leadership, and responsiveness.

👩‍⚕️ 2. How Do You Vet and Train Carers?

Your loved one deserves carers who are skilled, trustworthy, and kind. When choosing a provider, ask:

• Are all carers DBS-checked for safety?
  
  
• Do they receive ongoing training in health, safety, and dementia care?
  
  
• Are carers supported and supervised by managers?
  
  

At Rosie Nightingale, we carefully select, train, and support our carers so they deliver care with dignity, compassion, and empathy.

📋 3. Do You Offer Personalised Care Plans?

Every person is unique, and their care should reflect that. A good homecare provider will design a personalised care plan that considers:

✔ Health conditions and medical needs
✔ Daily routines and preferences
✔ Emotional wellbeing
✔ Cultural or dietary requirements

At Rosie Nightingale, we know person-centred care makes support feel natural, respectful, and truly meaningful.

📞 4. How Do You Communicate With Families?

Clear communication is vital for peace of mind. When researching providers, ask:

• Will there be a dedicated care manager?
  
  
• How often are care reviews carried out?
  
  
• Can families contact the team 24/7 in case of concerns?
  
  

At Rosie Nightingale Homecare, we believe in openness and transparency. Families across Bolton, Westhoughton, and Horwich know they can always reach us when they need to.

🏡 5. What Local Support Do You Provide?

There are many benefits to choosing a local homecare provider. A local team:

• Understands the community
  
  
• Can respond quickly in emergencies
  
  
• Offers a more personal, reliable service
  
  

As a Bolton-based provider, we combine the highest professional standards with the warmth of a community-focused team.

💚 Making the Right Choice for Your Loved One

Asking the right questions will help you find a provider that is not only professional but also compassionate and trustworthy.

At Rosie Nightingale Homecare Services, we welcome these questions because we believe trust and transparency are the foundations of quality care.

If you are considering homecare in Bolton, Westhoughton, or Horwich, we would be honoured to support your family.

📍 Let’s Talk About Your Care Needs

We offer free, no-obligation consultations to help you explore the right support for your loved one.

📧 Email: support@rosienightingale.co.uk
📞 Call: 01204 974085
🏢 Visit Us: Highfield House, 185 Chorley New Rd, Bolton BL1 4QZ
🌐 Website: www.rosienightingale.co.uk

✨ Rosie Nightingale Homecare Services — Caring for Bolton with trust, compassion, and dignity.