When choosing a homecare provider for yourself or a loved one, it’s essential to ensure the agency is not only caring and professional but also regulated. In the UK, that means being CQC-registered.

At Rosie Nightingale Homecare Services (RNHS Ltd), we’re proud to be fully registered and compliant with the Care Quality Commission (CQC), offering peace of mind to families across Bolton, Westhoughton, and Horwich.

But what does CQC registration really mean? And how can you be sure you’re choosing a provider you can trust?

Let’s break it down.

🏢 1. What Is the CQC?

The Care Quality Commission (CQC) is the independent regulator of health and social care services in England. Its role is to:

• Monitor, inspect, and rate care providers
• Ensure services are safe, effective, caring, responsive, and well-led
• Protect the rights and wellbeing of vulnerable people
  
  

A CQC-registered provider has met strict legal standards and continues to be inspected to ensure ongoing quality.

🔍 2. Check the CQC Rating

Every registered homecare provider receives a public inspection report and rating. Ratings range from:

• Outstanding
• Good
• Requires Improvement
• Inadequate

👉 Look for providers with a ‘Good’ or ‘Outstanding’ rating, and read the report for insights into staff quality, safety, leadership, and responsiveness.

👩‍⚕️ 3. Qualified, Vetted Carers

Ask the provider:

• Are all carers DBS-checked?
• Do they receive regular training and supervision?
• Are staff supported to grow and improve?
  
  

At Rosie Nightingale, every carer is carefully selected, trained, and supported to deliver care with empathy, dignity, and skill.

💬 4. Personalised, Person-Centred Care

A good homecare provider doesn’t offer “one-size-fits-all” care. They work with you to develop a bespoke care plan based on your loved one’s:

• Medical needs
• Preferences and routines
• Emotional wellbeing
• Cultural or dietary considerations
  
  

Our team tailors every plan with family involvement because no two people are the same.

📞 5. Transparent Communication & Local Support

Quality care includes clear communication. Make sure your chosen provider:

• Has a dedicated care manager
• Conducts regular care reviews
• Offers 24/7 support in case of emergencies
  
  

As a local agency based in Bolton, we’re always just a phone call or doorstep away ready to support you when it matters most.

🏡 Choose Trusted Local Care You Can Rely On

At Rosie Nightingale Homecare Services, we combine the professional standards of a CQC-registered provider with the personal touch of a local, community-driven team.

If you're looking for safe, compassionate homecare in Bolton, Westhoughton, or Horwich, we’re here to help.

📍 Let’s Talk About Your Care Needs

We offer free consultations to explore your options and answer all your questions without pressure or obligation.

📧 Email: support@rosienightingale.co.uk
📞 Call: 01204 974085
📍 Visit Us: Highfield House, 185 Chorley New Rd, Bolton BL1 4QZ
🌐 Website: www.rosienightingale.co.uk